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Google Rating

4.3

Based on 45 reviews

The Sewing Machine Company P/L ABN:62139303509

4.3

Carl Wilde

1713232230

All the people here treat you like a friend, not just a customer. Lots of stock, very helpful - Highly recommended

Debbie Rossi

1702024811

Amazing service and price point for my new sewing machine. My sewing machine was hand delivered to my door 5 hours after i purchased it online! Thank you very much.

Beverley Cook

1701051585

Very impressed with their service! Shelagh (correct spelling?) was very knowledgeable and helpful. I needed help with my overlocker. More than happy to recommend them.

Caroline Foster

1689987793

Such a wonderful experience. Very helpful, will be making this my go too for help and advise in future, such a knowledgeable man. Thankyou Bob for your help today.

Gerard Bateson

1681530161

This is a very good place to have your machine serviced. My Janome is over 50 years old and was getting a bit tired and needed attention. Bob has given it new life,it is as good as new now. The service was prompt and the staff in the shop were friendly knowledgeable. Thank you Bob, a good job done.I would also like to commend the staff in the shop, particularly Olivia , who were very ,kind and helpful to me when I tripped and fell outside the shop . They took me in and made me comfortable until medical help arrived.Thank you all again,Beth Bateson

Robyn L

1680233594

Great service, very helpful & knowledgeable.

Tony Mole

1679792333

Small, straightforward, knowledgeable. Reasonably priced with the expertise that you'd hope for.

Catie Morrison

1675142600

Dropped off a machine for a friend. I was supposed to have more information than I had with me 🤣 Make sure you know what is wrong with your machine before dropping it off as they require this information.

Melissa Pizaro

1672998775

Great service, knowledgeable. If you want a Janome there is no better place, Bob is as experienced as they come

Yizi S

1668077690

The staff go above and beyond with their service. They took the time to teach me some basics on using the Janome FD216 and helped so much, in regards to the transportation of the machine. You can easily see how knowledgeable they are and the care they have for sewing. Lots of information can be found on the website and also over the phone. Very kind service and great prices, would recommend!

Liz Goodall (Liz-Goo)

1644898472

Lovely small shop overflowing with knowledge

flip

1641450781

Awesome service from Bob.I got my mum a new sewing machine after her old one finally gave up after 50 years of solid service. She was a seamstress in her day so it was used alot.I got her the elna 2000 and she tells me it is a great machine to use.Thanks again Bob. 👍

April Thorpe

1639551539

Excellent service. Always a pleasure doing business at this store. Just love Janome - all my purchases over 30 years still sew beautifully.

melanie koo

1627868362

Ngoc Truong

1623826783

I called the store and talked to Bob after calling aprox 4 other shops in Melb for a price match. He beat the price and also gave me lots of bonuses.He delivered the machine within 1 hour after we spoke even though i was 50km away.Def recommended 👍🏻

Jacqueline Knox

1622874841

What fantastic service from Bob. I ordered my sewing machine this morning and it was home delivered this afternoon. Such wonderful service during lockdown.

Carolyn A

1621572721

Have been attending the sewing classes. Beginners to the more experienced, you can learn at your own pace. Friendly and supportive environment.

Ethan Schwarz

1617692193

Sheree Turner

1617526856

Absolutely amazing service! Would highly recommend Bob and the team, from my initial phone call to having home delivery on Easter Sunday- outstanding!

Leda Let

1612831296

Great costumer service. Just bought our janome mb 7 from them. Tabby and Bob are great with after sales service. Highly recommended.

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